In Hohner we are concerned about quality and the sustainability in our products. For this reason, we try to extend the life of our products to the maximum by betting on repair, offering a quick and efficient after-sales service for repair and diagnosis.
Please follow the steps below to return or repair your product:
1. Fill out the following Return Merchandise Authorization (RMA) online form.
2. When completed, you must send your product to the HOHNER offices at the following address:
P.I. Cal Batlle – C/ Dolors Bassa, 3.
17400 Breda (Girona), Spain
3. Once your product has been received correctly, HOHNER will carry out an inspection and make a first diagnosis.
4. We will inform you of the diagnosis and the steps to follow to continue with your product repair or return.
For non-warranty products, if you decide not to repair or replace the product, a fee of 20€ will be charged for the cost of the diagnostic service.